The Morrell Group believes in forming partnerships with our customers, based on trust and dependability. Underscoring these principles is a host of services designed to support our offerings:
24/7 Emergency Service
Every product and service offer by the Morrell Group is backed by its 24 Hour Emergency Hotline. Please call: 1-800-601-1600.
The Morrell Group serves as a Certified Service Center for all its components and systems. All repairs are made by factory-trained technicians.
Field Service Technicians
The Morrell Group maintains a staff of fully certified field service technicians – discipline-specific specialists that stand behind each product and service offered.
Fluid Systems Analysis
The Morrell Group machine and motion control solutions are backed by filtration services designed to promote outstanding system fluid integrity.
The Morrell Group maintains a modern inventory system based on Can-Ban stocking support and just-in-time deliveries. All company locations have access to inventory information. Further, the company communicates in real time with manufacturers to locate stock as necessary on a global basis.
The Morrell Group offers comprehensive preventive maintenance programs designed to reduce warranty costs and keep up-time at maximum levels. Company maintenance staff work with customers to develop application-specific maintenance manuals and customized schedules. Factory-authorized technicians perform needed repairs and/or modifications within the bounds of the warranties.
The Morrell Group offers comprehensive training for all of its products and services. The company can customize factory-authorized courses to suit specific product education needs.
Indramat Repair Services
The Morrell Group is a Certified Indramat / Bosch Rexroth Service Partner providing retrofit, repair, and replacement of Indramat components by trained service technicians within ISO 9001 facilities.